FAQ

How can I contact someone at the Metal Sculpture Studio?

Phone: 410-908-5425 – Ask for Gary Berger – son of Raymond Berger
Email: BergerMetal@yahoo.com
Address: 2032 R Lord Baltimore Drive Windsor Mill MD 21244

How do I hang my sculpture?

If you have one of our modular type kaleidoscope designs we have schematics to assist you. Click KALEIDOSCOPE HANGING INSTRUCTIONS
For other designs we typically have made attachment points that you can use fasteners to your wall type. If you are hanging your piece on brick or stone you will need to consult a handyman or call us for assistance.

Why is shipping so expensive especially for larger items?

Some of our sculptures come in irregular sized boxes and require specialized packaging procedures. Larger items sometimes have to be shipped via UPS freight which is typically expensive. We are subjected to UPS rates which can fluctuate daily but whatever quotes are seen on the cart page are the best prices available at that time.

Can I pick up my order direct from the studio and save on shipping charges?

Yes you can. Please contact us directly via email or phone to place your order without shipping charges added.

How long does it take for my order to arrive?

Unless specified otherwise your order will usually take between 6-8 weeks to be delivered. Often we can fulfill your order faster than that but depending on how many orders we are working on we may require 6-8 weeks. Smaller items like garden sculpture typically take about a week.

Can I commission a special piece?

Yes you can. Please call or email what you are looking for. We will work with you and offer a sketch and price proposal.

Can I get a wholesale discount if I am a business interested in selling your design in my store or properties that I manage?

Yes. Please call or email for more information.

What if my sculpture is damaged when I receive it?

Please take a picture and text it to 410-908-5425 within three days of having received your design(s). If we can’t trouble shoot the problem over the phone we will send you a return shipping label for you to send us back the damaged piece. We will either ship you a new replacement or fix the damaged piece depending on what we have in stock.

Can I come take a tour of the Metal Sculpture Studio?

Yes. We would love to have you visit our facility. Please call or email to make arrangements.

Do you guys fix broken personal items (e.g. tractors, metal household items etc.)?

Possibly. My father fixed many things for many people over the years … when he had the time. I will endeavor to do the same but you’ll have to call me to discuss.